Got questions?

Do your tilesets come with lighting as shown in the screenshots?

That would be difficult to do!  Autotiles are made to loop perfectly, and including lighting and shadows on the tiles themselves would ruin the loop effect.  Everyone’s maps are different and unique, and as such, you should be prepared to take the time to learn how to make proper lighting for them.   Don’t worry, though!  It isn’t hard.  We have a step-by-step guide for lighting in RPG Maker MV (and I’m sure at least part of it would work for MZ.)  You can also get a free lighting kit here.  You can tailor it to fit the needs of your maps.

For other engines, there just isn’t any way to say for sure as we don’t have a lot of practical experience with them, but I’m certain most of them have SOME way of putting light overlays.

What if I want a refund?

You can get a refund within 30 days.  We just ask that you give us the chance to make the problem right first.  If you have an issue with your tiles, don’t be shy – let us know so we can fix it and make the tilesets better for everyone!  Contact us with the details.  But if we can’t make it right, we’ll get you a refund for sure – there’s no risk associated with your purchase.

What if I lose my downloads/can’t access them anymore?

No worries!  Use the Guest Order Recovery Tool or log into your account first; if that doesn’t work, contact us.

What about updates?

If you’ve bought our tilesets, you’re entitled to any updates made to that particular item.

Note: This does not apply to purchases made through Steam, because we do not have access to Steam purchase data, it’s managed by Degica/Komodo.

Can I get itch.io keys for anything I bought from your other stores?

We’re not giving out itch.io keys at this time.  We’re sorry for the inconvenience.

How may I use these tiles? Are there restrictions?

You may use them in any game, freeware or commercial.  The only restriction is that you are not allowed to repost or sell the tiles themselves, whether edited or not, on any website.  This is a violation of the Terms of Use.

May I make edits to the tiles?

Yes, that’s fine!

Can I use these in an unlimited number of games/projects?

You bet!  You’re buying lifetime usage of these tiles.  You may also use these in projects where you’re part of a larger team.

Can I use these with other game engines?

Yes, if they support 48x48px or 32×32 tiles! We’re working on creating tilesets to work with lots of game engines right now, stay tuned!

Will these work with RTP?

Some of the older sets work passably well with RTP.  The newer sets have diverged a fair bit in style and are really too detailed for that purpose.  With a little adjustment, they MIGHT work but we offer no guarantee.  Won’t hurt to try, though!

Do I need to credit KR if I use these tile packs?

No credit is necessary for paid tiles. Free tiles require credit, though.

I found a problem with my tiles!

Contact us with the details.  If it’s our fault, we’ll fix it and get the new tiles updated for everyone ASAP.

Do you do commissions?

We currently can’t take custom commissions because of a huge tileset queue.  Sorry about that!  But feel free to send us your requests, we choose future tilesets based on demand and each request is a vote!

 

 

 

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